Question 1

What's included in the free tier?

Accepted Answer

The free tier gives you access to our State Resources Library, a basic business directory listing, limited Resource Center access, and one free calculator tool. It's a great way to explore what SBEC offers before upgrading.

Question 2

Can I upgrade or downgrade my plan anytime?

Accepted Answer

Yes! You can change your plan at any time from your account dashboard. When upgrading, you'll be charged the prorated difference for the remainder of your billing period. When downgrading, the change takes effect at the end of your current period.

Question 3

Is there a free trial for paid plans?

Accepted Answer

We don't currently offer a free trial, but our free tier lets you explore many of SBEC's core features at no cost. When you're ready for the full experience, upgrading is instant.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through Stripe, our secure payment processor. All transactions are encrypted and PCI DSS Level 1 compliant.

Question 5

Can I cancel my subscription?

Accepted Answer

Absolutely. You can cancel anytime from your account billing page. Your access continues through the end of your current billing period -- we never cut access early. No cancellation fees, no hassle.

Question 6

What makes Channel Partner+ different from Pro?

Accepted Answer

Channel Partner+ is designed for consultants, agencies, and business coaches who want to earn revenue by recommending SBEC services to their clients. It includes a revenue sharing program, featured directory listing with partner spotlight, monthly coaching sessions, and phone + email priority support.

Question 7

Do you offer discounts for nonprofits or veterans?

Accepted Answer

Yes! We offer special pricing for qualifying nonprofits, veteran-owned businesses, and minority-owned businesses. Contact our team to discuss your organization's needs and we'll create a custom plan.

Question 8

Is my payment information secure?

Accepted Answer

Yes. All payments are processed through Stripe, which is PCI DSS Level 1 certified -- the highest level of payment security. We never store your credit card numbers on our servers.

Question 9

What happens to my data if I cancel?

Accepted Answer

Your account and any saved data (directory listings, saved resources, tool results) remain intact. You simply lose access to premium features. If you resubscribe later, everything will be right where you left it.

Question 10

Do you offer annual billing?

Accepted Answer

Yes! Save approximately 17% by choosing annual billing on both Pro and Channel Partner+ plans. Annual plans are billed as a single payment at the start of each year.

Features	Free	Pro	Channel Partner+	Enterprise
Resource Center AccessGuides, articles, and small business resources	Limited
State Resources LibraryState-by-state regulatory guides and resources
Business Directory ListingYour business listed in our partner directory	Basic	Enhanced	Featured + Spotlight	Featured + Spotlight
Templates & ChecklistsBusiness plan templates, compliance checklists, and more	Preview only
Calculators & ToolsFinancial calculators and business analysis tools	1 free tool	All tools	All tools	All + Custom
Webinars & VideosExpert-led training sessions and recorded workshops
Industry PlaybooksStep-by-step guides for specific industries
AI Business AdvisorAI-powered business guidance and recommendations		5 queries/day	Unlimited	Unlimited + API
Business CoachingOne-on-one sessions with certified business coaches		1/quarter	Monthly	Weekly
Priority SupportDedicated support channels for faster help		Email	Phone + Email	Dedicated Manager
Channel Partner Revenue ShareEarn revenue by referring clients to our services
White-Label ServicesOffer SBEC services under your own brand
Custom IntegrationsAPI access and custom tool integrations

Simple, Transparent Pricing

Free

Pro

Channel Partner+

Enterprise

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Frequently Asked Questions

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